How it Works?


How It Works

Welcome to Goods2Go! Here’s a simple guide to understanding our collection process and how we ensure a smooth experience for both buyers and sellers.

1. Browse and Purchase

  • Explore Our Collections: Browse through our wide range of new and pre-owned items across various categories like clothing & shoes, furniture, toys, tech & gadgets, and more.
  • Make a Purchase: Once you find something you love, simply add it to your cart and proceed to checkout. Complete your purchase securely using our streamlined payment process.

2. Collection Process

  • Order Confirmation: After your purchase is confirmed, you will receive an order confirmation email with all the details of your purchase.
  • Collection Notification: Within 24 hours, we will send you an email or text message with the collection details, including the address, time, and contact number.
  • Pickup Preparation: When you come to collect your item, please bring a valid ID and your order confirmation to ensure a smooth handover.

3. Flexible Collection Options

  • Collect from Us: Most items are dropped off at our location by the sellers. You can collect these items directly from us at the specified time and place mentioned in your collection notification.
  • Direct from Seller: For some items, we may arrange for you to collect directly from the seller’s location. In such cases, we will provide you with the seller’s address and contact information for pickup.

4. Convenience and Assurance

  • Easy Identification: When uploading product images, sellers can tick a box indicating whether the item is NEW or Pre-owned. This selection will display a tag on the top right corner of the image, making it easy for buyers to identify the condition of the item.
  • Customer Support: Our dedicated customer support team is here to help you at any stage of the process. If you have any questions or need assistance, don’t hesitate to reach out.

5. Sustainability and Value

  • One Man’s Trash is Another Man’s Treasure: At Goods2Go, we believe in giving items a second life. By connecting buyers and sellers, we help reduce waste and promote sustainability.
  • Quality and Affordability: Whether you’re buying new or pre-owned, you can trust that all items are carefully selected and offered at competitive prices.

6. Join Our Community

  • Stay Updated: Subscribe to our newsletter to be the first to know about new collections and exclusive offers.
  • Follow Us: Connect with us on social media for the latest updates, tips, and community stories.

Thank you for choosing Goods2Go! We are committed to providing a seamless and enjoyable shopping experience, ensuring that every item finds a new home where it is cherished and valued.